Complete Care.
The Complete Care service contract, our most comprehensive care contract, can be tailored specifically to your needs.
From ‘wear and tear’ components to a replacement vehicle or even coverage for tyres and above chassis items, you decide on your level of cover.
Contact your local Service Manager for a tailor-made quotation.
The below table illustrates the broad range of parts and services that could be covered by Complete Care:
| Service Care | Complete Care | |
| Routine service labour costs | ■ | ■ |
| Routine service parts | ■ | ■ |
| Routine service lubricants | ■ | ■ |
| Front and rear brake pads | ■ | |
| Front and rear brake discs (including brake cleaner) | ■ | |
| Fly wheel | ■ | |
| Clutch friction material | ■ | |
| Release bearings | ■ | |
| Worn centre plate | ■ | |
| Wiper blade if required during maintenance service | ■ | |
| MOT test fees (vehicles under 3.5 tonnes or plated to under 3.5 tonnes) | ■ | |
| Transferable to new owner when vehicle sold (if Plan paid for upfront) | ■ | ■ |
| Repair or replacement of engine | ■ | |
| Repair or replacement of gear box | ■ | |
| Repair or replacement of rear axle | ■ | |
| Repair or replacement of all other mechanical componants | ■ | |
| Repair or replacement of computing management system | ■ | |
| Repair or replacement of all other electrical components | ■ | |
| Emergency road side assistance | Δ | ■ Δ |
| Recovery to nearest Mercedes-Benz authorised repairer | Δ | ■ Δ |
| Extension to contract life available | ■ | |
| Fast track preferential authorisation and processing | ■ | ■ |
| Monthly paid contract | ■ | ■ |
| Prepaid contract | ■ | |
| Provision of replacement vehicle | Δ | Δ □ |
| Tyres | □ | |
| Refrigeration units | □ | |
| UK & Continental cover | □ | |
| Ministry inspections (vehicles over 3.5 tonnes) | ■ | |
| Collection and Delivery of vehicle | □ | |
| Courtesy vehicle | □ | |
| Available on any vehicle age | ■ |
■ Standard cover
□ Optional cover
Δ Available free, for the first three years from registration date. For any vehicles registered after 1 Oct 2012, cover is available for up to 30 years under MobiloVan UK and associated terms and conditions.
* Excludes Vario